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Remember that you will find Norgespris and Strømstøtte on your grid (network) bill. Your invoice from us must be paid in full. Norgespris is handled by the grid company and can be ordered at elhub.no

Identity Verification

With increasing digitalization in the Norwegian electricity market, the requirements for security are also increasing. All electricity providers in Norway require BankID from their customers. Viddakraft is the only one offering a free manual verification process for customers with a D-number.

From June 1, 2025, all electricity providers in Norway are legally required to verify the customer’s identity before a new electricity contract can start or when taking over a meter. This regulation strengthens security in the electricity market and protects consumers against unauthorized supplier switching. See the regulation on Lovdata §2-2.

 

Did you know that Viddakraft was one of the first electricity providers to meet the requirements before the deadline? Read the article in EnergiWatch.

 

At Viddakraft we use secure solutions for identity verification. For most customers, BankID is a fast and safe method. For customers without BankID, for example with a D-number, we offer a manual process.

 

Whether you are moving into a new home, switching your electricity agreement to Viddakraft, or ordering your very first electricity contract, your identity must be verified.

 

This is how it works at Viddakraft:

- If you have BankID: Order your electricity contract online here.

- If you do not have BankID: Contact us, and we will set up a manual agreement with you in a digital meeting.

- If you order by phone with SMS confirmation: You need to complete online identity verification after the order. We will send you further information shortly after your order.